VoIP & Call Center Solutions
Powerful Communication Tools for Modern Businesses
VoIP & Call Center Solutions
Powerful Communication Tools for Modern Businesses
Communication is the backbone of every business — and with VoIP technology, companies can achieve secure, flexible, and reliable communication at a fraction of traditional telecom costs. At Adglob Infosystem Pvt Ltd, we build enterprise-grade VoIP systems designed to enhance customer experience, reduce operational cost, and improve call efficiency for support, sales, and business communication.
With deep expertise in Asterisk, FreePBX, SIP, and cloud telephony systems, we deliver advanced, scalable, and customizable VoIP solutions for businesses of all sizes.
Whether you want a complete call center setup, a multi-level IVR, or a fully cloud-managed telephony system, our engineers provide end-to-end VoIP solutions tailored to your business requirements.
Why VoIP for Your Business?
Businesses are shifting from traditional telephony to VoIP because it provides:
- Lower communication cost
- HD-quality audio
- Call routing & intelligent IVR
- Unlimited scalability
- Real-time monitoring & analytics
- Work-from-home agent support
- Cloud-based management
- Integration with CRM, websites, and apps
VoIP gives you complete control, full customization, and enterprise-grade features at an affordable price.
Our VoIP & Call Center Services
End-to-end communication and call center solutions for your business.
Call Center
Complete Call Center Setup
We design and deploy end-to-end call center infrastructures for small, medium, and large businesses.
Includes:
- Agent-based inbound & outbound call setup
- Predictive, progressive & manual dialers
- Call queue management
- Skill-based routing
- Real-time monitoring dashboard
- Agent & supervisor login panels
- Custom reporting & call logs
With our solution, your call center becomes faster, more efficient, and fully scalable as you grow.
IVR
IVR (Interactive Voice Response) Solutions
Automate your customer communication with intelligent IVR systems.
Features of our IVR solutions:
- Multi-level IVR menu
- Number-based & time-based routing
- Call forwarding & routing logic
- Department-wise call distribution
- Custom voice prompts & greetings
- Holiday calendar & after-hours routing
- WhatsApp & SMS integration
Your customers connect faster to the right department, improving service quality and satisfaction.
Cloud PBX
Cloud Call Management System
Control your entire communication system from anywhere with our cloud-based telephony solutions.
Our cloud call management includes:
- Cloud-based PBX setup
- Call routing & forwarding
- Detailed call logs & analytics
- Multi-agent web panel
- Auto-call distribution (ACD)
- Browser-based softphone
- Mobile agent & remote login support
- Multi-location communication
No hardware requirement, no maintenance hassle — just connect and start calling.
Analytics
Call Recording & Analytics
Track, monitor, and analyze every call for better performance and quality assurance.
We provide:
- 100% call recording (inbound & outbound)
- Secure storage with encryption
- Call logs & actionable insights
- Real-time dashboards & analytics
- Agent performance & productivity reports
- Quality score, tagging & review
- Optional speech-to-text integration
Our analytics platform helps you improve agent efficiency and overall customer experience.
Custom VoIP
Custom VoIP Development
Need a telephony system built specifically for your business? We develop custom VoIP applications using:
- Asterisk / FreePBX / FreeSWITCH
- OpenSIPS / Kamailio (SIP routing)
- WebRTC-based calling solutions
- Custom dialer & campaign systems
- CRM-integrated calling modules
- Click-to-call & call popup APIs
Whatever VoIP requirement you have — we can design, develop, and deploy it end-to-end.
Advanced VoIP Features You Get
Smart, secure, and scalable features designed to enhance communication efficiency.
Smart Call Flow
- Automated call routing
- Multi-level IVR menus
- Welcome greetings & voice prompts
- Real-time call monitoring
Agent & Supervisor Tools
- Call whisper & barge
- Multi-campaign dialing
- Remote agent login
- SIP trunk integration
Security & Integration
- Secure VoIP firewall protection
- Auto-dialer (AI-powered)
- CRM / ERP integration
- SMS & WhatsApp integration
- Missed call alert system
Every feature is fully customizable as per your business needs.
Industries We Serve
- Call centers & BPOs
- Real estate companies
- Healthcare & hospitals
- Travel companies
- Finance & banking sector
- E-commerce & retail
- Education & training institutes
- IT & SaaS companies
- Transportation & logistics
- Customer support centers
Any business that deals with customers can benefit from our VoIP solutions.
Why Choose Adglob Infosystem Pvt Ltd for VoIP Solutions?
- Expertise in Asterisk, FreePBX, SIP & cloud telephony
- End-to-end setup — hardware, software, cloud, routing
- Scalable solutions for 5 agents or 500+ agents
- Fully customizable call flow & IVR
- Real-time monitoring & advanced analytics
- 24×7 technical support
- Secure, encrypted VoIP infrastructure
- Affordable and enterprise-ready systems
We ensure smooth, stable, and high-quality calling for your entire organization.
Ready to Upgrade Your Business Communication?
Whether you're building a call center from scratch, adding IVR to your business, or looking for a powerful cloud telephony solution — we are here to help.
Contact us today
Let us build a powerful, scalable VoIP system tailored to your business.