Privacy Policy

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you interact with us (via website forms, emails, or support), we may collect:

• Name
• Email Address
• Phone Number
• Company Name
• Service-related details
• Billing and payment information (if applicable)

1.2 Technical Information

We automatically collect certain data when you visit our website:

• IP address
• Browser details
• Device type
• Pages visited
• Cookies and similar tracking technologies

1.3 Service Usage Information

For our cloud, server management, DevOps, VoIP, and software services, we may collect:

• Server logs
• Configuration details
• Application usage data (only as required for support)

2. How We Use Your Information

We use your information for the following purposes:

• To provide software development, cloud services, DevOps, VoIP, email services, and support.
• To improve website performance and user experience.
• To deliver customer support and resolve technical issues.
• To send important updates, notifications, invoices, and service-related communication.
• For marketing activities (only if you opt-in).
• To enhance security and prevent unauthorized access.

3. Sharing of Information

We do not sell your personal information.

We may share your data with:

• Trusted partners or vendors assisting in service delivery (e.g., cloud providers such as AWS, GCP, Azure).
• Payment gateway providers (securely and only when necessary).
• Government authorities, only when required by law.

All third-party partners follow strict data protection standards.

4. Data Security

We take data protection seriously. Our security measures include:

• Linux server hardening
• Firewall and DDoS protection
• Access control and authentication
• Encrypted communication (HTTPS/SSL)
• Regular audits and monitoring
• VAPT testing (internal/partner)

However, no system is 100% secure. We take all reasonable steps to protect your data.

5. Cookies Policy

We use cookies to:

• Improve website performance
• Track analytics
• Save user preferences

You can disable cookies from your browser settings anytime.

6. Data Retention

We retain your information only as long as needed for:

• Providing services
• Legal compliance
• Resolving disputes
• Account and billing records

If you stop using our services, you can request data deletion anytime.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction
• Request deletion
• Request limitation of processing
• Withdraw marketing permissions anytime

To exercise your rights, contact us at:
📧 support@adglob.in

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time.

New updates will be posted on this page with a revised date.